Barka – Guinea

Privacy & Policy

Last Updated: [2024.6.1]

At Barka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using Barka, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Introduction

This Privacy Policy aims to inform you about how we handle your personal data and your rights regarding this information. Barka is committed to ensuring that your privacy is protected.

2. Information We Collect

  • Personal Information: When you register for an account or use our services, we may collect personal information such as your name, email address, phone number, and payment information.
  • Transaction Information: We collect details of transactions you carry out through our app, including the date, time, and amount of the transaction, as well as the recipient’s details.
  • Device Information: We may collect information about the device you use to access our app, including the device type, operating system, and unique device identifier.
  • Usage Information: We collect information about your interactions with our app, such as access times, pages viewed, and the pages you visited before navigating to our app.

3. How We Collect Information

  • Directly from You: We collect information you provide directly to us when you register, update your profile, perform transactions, or communicate with us.
  • Automatically: We automatically collect certain information when you use our app, such as device and usage information.
  • From Third Parties: We may receive information about you from third parties, such as financial institutions or identity verification services.

4. Use of Your Information

We use the information we collect for various purposes, including:

    • To Provide Services: To facilitate your money transfers and process transactions.
    • To Improve Our Services: To understand how users interact with our app and make improvements.
    • To Communicate with You: To send you updates, security alerts, and support messages.
    • To Ensure Security: To detect and prevent fraud and other illegal activities.
    • To Comply with Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

We may share your information in the following circumstances:

    • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
    • For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by public authorities.
    • With Your Consent: We may share your information with your consent or at your direction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

    • Access: You can request access to the personal information we hold about you.
    • Correction: You can request that we correct or update your personal information.
    • Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
    • Objection: You can object to the processing of your personal information under certain circumstances.
    • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no security system is impenetrable, and we can guarantee the absolute security of your information.

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our app. Cookies are small files stored on your device that help us understand how you use our app. You can control cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or within our app. Your continued use of our services after the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

    • Email: contact@barka.guinee.com
    • Address: Suguiri.

By using Barka, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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